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Past Issues

Increase Sales from Your Web Site
 
Pay Per Click - Step 4 Spending
Ask Susan - Tip of the Month
March 2004

Before I get to the Pay Per Click this month I'll bring you up to date on the latest search engine news.

Yahoo! is now using their own algorithms instead of using the Google database. The Yahoo! algorithm seems to get "back to the basics" of good website content, whereas Google was focusing on links to the website making it much more difficult for small businesses to get good rankings. Yahoo! powers about 35% of the searches on the Web. This is good news for small business.

This also reduces the importance of the Google rankings because they drive about half of the searches on the Web compared to about 85% of the searches when they powered Yahoo!

There are six major steps to effectively use paid advertising on the Web.
1) Which key phrases (search terms) to use?
2) Which service has the best price for each key phrase today?
3) What is the most effective wording to bring in customers? 4) How much should I spend and how do I control the spending?
5) What ranking do I want and how to I keep it there?
6) How do I know which advertisements are bringing in customers and which ones are wasting my money?

Today we look at Step 4:
"How much should I spend and how do I control the spending? " You have a list of key phrases and ads written for each one. How do you set a budget and how do you control the spending to get the "most bang for your buck".

First question: How much should you bid?


The answer starts with determining how much a new customer is worth to you. If you will make an average of $10,000 over the lifetime of each new customer you will be willing to spend more then if you will make $10 profit on the average for each new customer. How much are you willing to pay for a good lead?

One way to think of this is to figure the total cost of a sales person. How many sales leads would they have to make to "earn their keep"?

The next factor to determine is that not every visitor to your website will become a good sales lead. Typical conversion rates of visitors into sales leads are 1-2%. To computer your conversion rate, divide the number of new leads from your website by the number of visitors to your website during the same time period.

How many of these leads from the website did you convert to customers? Multiply this by the visitors to leads conversion rate to get the overall conversion rate of visitors to customers.

To compute how much you should bid take the amount you are willing to spend for a good lead. Divide it by the conversion rate. For example if you will pay $100 for a good lead and you figure a 2% conversion rate of website visitors to leads and a 50% conversion rate of leads to new customers. Then you are willing to pay $1 for each visitor. Don't bid more then this in pay per click advertising.

OK, so now you know how much to bid for each key phrase.

How do you control the position?

The easiest way is a tool like Gotoast.com which provides automated bidding based on the position you choose and how much you are willing to spend.

You can also log in periodically (daily is recommended), check your rankings and adjust your bid as needed.

Next month we'll talk more about rankings.

How much should you spend in total?


That depends on your budget and how many new leads you can manage. You can set your bids and daily budgets and see how quickly the budget is spent.

A common beginner mistake is to spend your entire budget in the first few days of the month. Because so many people do that, the prices are often much higher at the beginning of the month and then drop down later in the month as the novices drop out. So if you are experimenting, try it later in the month for a better deal.

Another mistake is to spend too much per bid. Lower positions are cheaper and can bring you serious customers especially if you write a great ad.

How do you control how much you spend?

You can set limits on your spending in each PPC tool. Some provide daily limits and will take your ad down when you have spent the daily amount. Others provide monthly totals that they will not exceed. Or you can put into the account only what you want to spend.

You probably want to spread it out over the month so you can handle all the sales leads you receive.

Advanced tips

For those of you familiar with the basics, the next step is determining the conversion rate per key phrase. Gotoast.com can provide additional data. This insight is useful in setting the right price for each ad.

Next month we'll talk about: "What ranking do I want and how to I keep it there?"

We are getting amazing results with pay per click advertising.

Hope to see you there! Susan


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The Massachusetts
Small Business Development Center presents: Your Web Site: Simple Steps to Increase Sales and Leads. Speaker Susan Hankins, President of Sites of Boston.
-March 25, 2004
-Clark University




 
 
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